Shipping Information
Shipping is free for addresses in the United States on orders $25 and above. We use USPS Ground or Priority Mail depending on the weight of the package. Most orders will fall into the Ground category.
If you order before 2:00pm EST Monday-Friday, your order will leave our facility the same day. If you order after 2:00pm EST, your order will be shipped the next business day. Please note that there is no mail collection on Saturdays, Sundays and Federal Holidays.
Forces out of our control such as inclement weather, high volume holiday sales, and delays by the post office may increase the time required to fulfill orders.
If you would like to have your order faster, we do offer USPS Priority Express Mail. If you choose this option, your package will be packed and shipped same day as long as you order before 2:00pm EST. For after 2:00pm Monday thru Friday, please contact us. We cannot guarantee shipment the same day but we will try out best to accommodate.
In some cases, you will receive your package the next day after ordering. However, USPS Priority Mail Express only guarantees 1 - 2 days shipping and we are not responsible if USPS fails to deliver next day.
USPS Priority Mail Express does have a money back guarantee, which applies to shipping charges. Please contact us if your shipment is delivered past the expected delivery date on your tracking page. As the shipper only we can initiate the refund for shipping charges. In most cases the refund is applied the same day.
INTERNATIONAL SHIPPING
We will gladly ship internationally to certain countries. Please place your order on vapedojo.com. All Charlie Noble products and a number of international shipping options are available on Vape Dojo.
If you have any further questions about our shipping, please send an email to info@charlienoble.com.